Facebook Aims to Help Prevent Suicides with Instant ‘Chat’ Service

Facebook Aims to Help Prevent Suicides with Instant ‘Chat’ Service

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Suicide prevention on Facebook CTV video clipFacebook is making it easier for people who express suicidal thoughts on the social networking site to get help.

A program launched Tuesday enables users to instantly connect with a crisis counselor through Facebook’s “chat” messaging system.

In the past Facebook directed users to a hotline number through an email, but the new service goes a step further by enabling an instant chat session that experts say can make all the difference with someone seeking help.

(READ more of the story or watch the video from CTV)

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