Workers’ Happiness Rubs Off on Customers, Profits

Workers’ Happiness Rubs Off on Customers, Profits

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Umpqua Bank employees -Company Facebook photoIn the past five years, the financial industry has taken a drubbing with plunging profits, allegations of improper behavior, and customer backlash against rising fees.

But various sources list one bank as a best place to work, and its practices may provide a blueprint to other companies on how to keep workers engaged even during tough times.

Umpqua Bank is known as the “world’s best bank”.

(READ the story at HoumaToday.com)

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