Hotel’s Devotion to Service Includes Delivering Nic Cage on Guest’s Pillow

Hotel’s Devotion to Service Includes Delivering Nic Cage on Guest’s Pillow

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Hotel Indigo delivers Nic Cage photo on pillow

Hotel Indigo in San Antonio is trying to be one of those great hotels with a staff that goes out of their way to meet every need a customer might have.

A series of text messages posted online in late January documents the lengths to which the hotel’s concierge created a memorable experience for one lodger.

The Current reports, the guest received a message from the Riverwalk hotel by text messaging after check-in saying if there was anything they could do to assist, simply text.

What happened next began as a lark and ended in over-the-top customer satisfaction involving Hollywood superstar Nicolas Cage.

Posting photos online at Imgur, FreePsychicReadings wrote:

”For giggles during my boring work conference,” he texted back, ‘Can I please have a framed picture of Nic Cage in Con Air on my bed by 6?'”

“When I got an affirmative response, I thought it was auto generated and went about my day.

Hotel Indigo Front Office Manager Ramon Rangel followed through by having a framed photo of Cage’s character in Con Air sent to the room, with a sticky note saying, “Sweet Dreams. Enjoy”  The guest found it “resting on the pillow, like a tiny chocolate, only a million times better.”

Rangel told the Current that this was not the weirdest request he’s had from a guest, “but it was definitely fun.”

(READ the full story from San Antonio Current)

Story tip from Julia Frerichs, LMT / Photo via Imgur