Bangkok Hospital Medical Centre has received an award naming it the Best Global Hospital, at a ceremony in Chicago. The hospital is the only facility outside the US to receive an award at this prestigious event.
HealthLeaders Media announced Bangkok Hospital the award winner in July. Jim Molpus, the Editor-in-Chief, says that the aims of the awards are to make leaders mutually accountable for their hospital’s results. The areas of excellence span from patient satisfaction, to financial performance.
Bangkok Hospital Medical Center receives the inaugural award in the category, setting lofty standards for nominees in future years.
Chris Sharasuvana, the hospital’s e-marketing manager, believes that this is only the first of many awards for the hospital in the international healthcare scene.
“The majority of our patients are international residents – the hospital’s reputation internationally is growing so fast.”
“I’m thrilled that we’ve been recognized in this way, and I expect that it will happen more as time goes on”.
US healthcare professionals warmed immediately to Chatree Duaganet MD, the hospital’s CEO, as he spoke at the ceremony. Rick Johnson, Healthleaders Media’s senior online editor, says that others at the event ” were impressed by his candor and found it humorous that many of the challenges he faces seem so familiar to them”.
One of the strongest connections between Bangkok Hospital and the remaining US facilities that received awards is their JCI-accredited status. When difficult decisions must be made, Dr. Duaganet says that staff relate the outcome to JCI requirements. “We don’t focus on administration, we focus on patient-focus care, so we use JCI for everything,” said the CEO.
Bangkok Hospital currently serves around 3,000 outpatients a day. This impressive feat is only possible due to the dedication that staff show to the hospital’s motto, which Dr. Duaganet says is “Work well together”.