The radiology department at an Iowa hospital recently teamed up with the waste management team to put the ‘care’ in healthcare, and left a patient in tears with gratitude.
At Grundy County Memorial Hospital, Susan Sinnwell had arrived for a routine medical procedure. Preparing for a couple of X-rays, she took off a pair of heirloom rings left to her by her grandfather, and wrapped them in a napkin to shield them from unfriendly eyes.
What’s out of sight, it’s so often said, tends to slip out of mind, and even though the napkin made a funny sound when it hit the garbage bin bottom, it didn’t jar Sinnwell’s memory.
Once she realized her mistake she called the hospital administrative staff and Craig Buskohl, the imaging manager at the hospital who had taken Sinnwell’s X-rays.
Waste management got to emptying their compactor and faced a mound of some 60 garbage bags that they had to pass over with metal detectors. Any beeping bags were separated, and placed in the ambulance garage where Buskohl waited with his mobile X-ray machine.
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“It was really rewarding,” Buskohl told CBS 2 Iowa. “Honestly, I didn’t think we were going to find them—but we did.”
Before they did, they had to spend 45 minutes taking images. But as Buskohl would go on to say, he eventually struck gold as it were. Hospital staff said that the care they give patients goes far beyond just medical services, and looking for lost rings is certainly included in that.
“When he told me how many people helped and everything they did, I just couldn’t believe it,” Sinnwell said, tears welling up. “This is the best place for care.”
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