bank"People are exhibiting a steadfast refusal to put up with unfair high prices or shoddy standards, sometimes harnessing the power of the internet to fight back. Yesterday the number of people thought to be taking action against the banks over excessive charges for overdrafts or bounced cheques topped one million. Banks are forecast to lose at least £50m from this unprecedented consumer revolt, which is gathering pace by the day." (Details in the London Independent)

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